Privacy Policy nobu99

1Introduction

Nobu99 ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, use, store, protect, and in certain circumstances share your personal information when you use the nobu99 platform — including the website, mobile app, and all related services.

By registering or using the nobu99 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions nobu99, which forms the entire agreement between you and us.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gaming industry standards. All processing of your personal data is carried out on a solid legal basis and solely for legitimate purposes.

2Types of Personal Data We Collect

Nobu99 collects various categories of personal data depending on how you interact with our platform. The table below provides a clear overview of the data collected:

We do not collect sensitive data categories such as health information, political views, or religious beliefs, except in very limited situations and with your explicit consent.

3How We Collect Your Data

Nobu99 collects your personal information through several primary channels:

3.1 Information You Provide Directly

When you register a nobu99 account, go through the KYC process, make a deposit or withdrawal, contact the customer support team, or fill in any form on the platform, you are directly providing us with your personal information.

3.2 Automatically Collected Data

When you use the nobu99 platform — whether via the website or mobile app — our systems automatically record certain technical information such as your IP address, device type, session time and duration, and platform usage patterns. This data is collected using cookies, web beacons, and designated analytics tools.

3.3 Data from Third-Party Sources

In certain situations, nobu99 may receive your personal information from trusted third-party sources, such as identity verification service providers, payment processors, or fraud prevention agencies — solely for the purpose of verifying the accuracy of the information you have provided.

4Purpose of Your Personal Data Use

Nobu99 uses your personal data solely for the following legitimate and stated purposes:

• Account management: Creating, verifying, and managing your nobu99 account, including the required KYC process.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions related to your account securely and accurately.
• Service provision: Granting access to all games and nobu99 platform features you are eligible to use.
• Customer support: Responding to inquiries, resolving complaints, and providing technical assistance to you when needed.
• Security & fraud prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
• Legal compliance: Fulfilling legal and regulatory obligations applicable to nobu99's operations, including reporting requirements to the relevant authorities.
• Platform improvements: Analyzing aggregated usage patterns to improve user experience and platform performance.
• Marketing communications: Sending promotions, bonus offers, and platform updates — only to users who have given their consent.

5Data Sharing with Third Parties

Nobu99 understands that your trust is an invaluable asset. We do not sell or trade your personal data. However, in limited operational situations, nobu99 may share your data with the following categories of third parties:

• Payment providers: Financial institutions and payment gateway providers required to securely process your deposits and withdrawals.
• Gaming software providers: Game provider partners who supply casino, slot, and sports betting content within the nobu99 lobby — strictly limited to data required for game operation.
• KYC service providers: Third-party identity verification companies that assist us in verifying user identities in accordance with compliance requirements.
• Legal authorities: When required by Malaysian law, court order, or a lawful request from a law enforcement agency.
• Technology infrastructure providers: Cloud and hosting service providers that store and process data on behalf of nobu99 under strict confidentiality agreements.

All third parties working with nobu99 are bound by data protection agreements requiring them to use your data solely for the stated purposes and to protect it to a standard equivalent to that of nobu99.

6Data Security and Protection

Nobu99 invests heavily in security infrastructure to ensure your personal data remains protected at all times. The key security measures we have implemented include:

• 256-bit SSL encryption: All communications between your device and nobu99 servers are encrypted using the latest TLS protocol, ensuring no unauthorised party can intercept data in transit.
• Multi-layered access controls: Only authorised personnel with a legitimate operational need may access user personal data, and every access is recorded in an audit log.
• Real-time threat monitoring: nobu99's security monitoring system operates around the clock to detect and address any intrusion attempts or suspicious activity.
• Secure data backup: User data is regularly backed up to secure, separate storage locations to ensure rapid recovery in the event of a technical incident.
• Regular penetration testing: nobu99 conducts regular security testing by independent security auditors to identify and address any system vulnerabilities.

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection at all times. In the event of any security incident involving your data, nobu99 will notify you within the timeframe required by applicable law.

7Cookies and Tracking Technologies

The nobu99 platform uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. The following are the types of cookies we use:

• Required cookies: Essential cookies required for core nobu99 platform functions, such as maintaining your login session. These cookies cannot be disabled.
• Performance cookies: Collecting information about how you use the nobu99 platform — such as the most frequently visited pages — to help us improve platform functionality.
• Functionality cookies: Storing your preferences such as language, display settings, and login information to provide a more personalized experience.
• Analytics cookies: Used by trusted third-party analytics tools to understand traffic patterns and platform usage in aggregate, anonymised form.

You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the nobu99 platform.

8Your Rights Regarding Personal Data

As a nobu99 platform user, you have the following rights regarding your personal data under the provisions of Malaysia's Personal Data Protection Act 2010:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If you find that any personal data we hold is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data — subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that we limit how we process your personal data in certain circumstances.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the nobu99 privacy team by email at [email protected]. We will respond to your request within 30 business days.

9Children's Data Protection

The nobu99 platform is restricted to individuals aged 18 and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.

Should we discover that we have collected personal data from a minor without valid parental or guardian consent, we will take immediate steps to delete that data and terminate the relevant account.

10Changes to This Privacy Policy

Nobu99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle user data.

When significant changes are made to this Privacy Policy:

• The "Updated" date at the top of this document will be changed to reflect the date of the most recent amendment.
• A clear notification will be displayed on the nobu99 platform or sent via email to registered users.
• For highly significant changes, we may request your re-confirmation of consent before you continue using the platform.

We encourage you to review this Privacy Policy page periodically. Continued use of the nobu99 platform after any changes take effect will be considered your acceptance of the updated policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how nobu99 handles your personal data, our privacy team is ready to assist you.

You can reach us through the following channels:

• Privacy Email: [email protected] — for all enquiries relating to data protection and your privacy rights.
• General Support Email: [email protected] — for general enquiries relating to your account or platform usage.
• Live Chat: Available directly on the nobu99 platform, 24 hours a day, 7 days a week.

Our team is committed to responding to all privacy-related inquiries within a reasonable timeframe and providing clear, satisfactory explanations for every inquiry received.