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nobu99's Commitment to Malaysian Players

Responsible Gaming
with nobu99

We believe online entertainment should be fun, controlled, and safe. nobu99 offers a range of self-control tools and comprehensive support to ensure every player in Malaysia can enjoy a healthy and responsible gaming experience.

24/7 Player Support
18+ Minimum Age Requirement
100% Full Self-Control
RM0 Support Cost

Core Principles of Responsible Gaming

Six core pillars that shape nobu99's approach to ensuring every Malaysian player games safely, in control, and with full awareness.

Play for Entertainment, Not Income

Nobu99 encourages all players to treat online gaming as entertainment only — not as a way to earn money or solve financial problems. Set realistic expectations before you start playing.

Set Your Own Budget Limit

Only use money you can afford to lose. Set a comfortable daily, weekly, or monthly budget limit before you start playing — and stick to it without exception.

Manage Your Play Time

Time passes quickly when playing online. Use the session time limit tool provided by nobu99 to ensure you do not spend excessive time on our platform.

Don't Chase Losses

One of the most common warning signs is attempting to recover lost money by continuing to play. nobu99 encourages you to stop, take a break, and return to playing at a better time.

Prioritise Family and Responsibilities

Ensure that online gaming does not affect your personal relationships, work responsibilities, or family life. Family and daily responsibilities must always come first.

Ask for Help Without Shame

Recognising that you need help is a sign of strength, not weakness. nobu99 provides professional support and links to assistance organisations at no cost to you.

Nobu99 Self-Control Tools

We provide control tools that you can activate directly from your nobu99 account — at no extra cost and effective immediately.

01
Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit for your account. Once this limit is set, any request to increase it will only take effect after a 24-hour waiting period — giving you time to reconsider.

Daily Weekly Monthly
02
Session Time Limit

Set a time limit for your gaming sessions. When the time limit is reached, you will be automatically logged out and receive a brief reminder. This helps you maintain a healthy balance between entertainment and daily life.

30 Minutes 1 Hour Configurable
03
Loss Limit

Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, the nobu99 platform will prevent you from placing any additional wagers until the limit resets.

Automatic Protection Customizable
04
Cool-Off Period

If you feel you need a short break, activate rest mode for a period of 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or place any wagers on nobu99.

24 Hours 48 Hours 7 Days
05
Self-Exclusion

The self-exclusion option allows you to suspend your account for a longer period — from 1 month up to 5 years or permanently. This is the most powerful tool and cannot be reversed before the period ends.

1 Month Up to 5 Years Permanent
06
Reality Check

Activate periodic reminders that display a summary of your current session — including play duration, total wagers, and current balance. This information helps you make more mindful and informed decisions.

Periodic Reminders Session Summary

Warning Signs You Should Know

Recognize the early warning signs of a gambling problem so you can take immediate action before it becomes more serious.

Borrowing Money to Gamble

Borrowing money from family, friends, or using credit cards solely for the purpose of gambling is a serious warning sign.

Constantly Chasing Losses

Feeling the need to keep playing to win back money that has been lost, even as losses continue to grow.

Neglecting Family and Work

Gaming starts to take up time that should be devoted to family, work, or other important responsibilities in life.

Hiding Gambling Habits

Lying to those close to you about how often or how much you spend gambling online.

Feeling Uncomfortable When Not Playing

Feeling anxious, irritable, or stressed when unable to access the gaming platform as desired.

Ongoing Financial Problems

Facing serious financial difficulties due to wagering, including failing to pay bills or accumulating debt.

nobu99's Commitment to Responsible Gaming

At nobu99, we believe every player in Malaysia deserves a safe, enjoyable, and pressure-free online gaming experience. Responsible gaming is not merely a formal policy — it is at the core of how we operate and how we treat every user on our platform.

The nobu99 platform is designed not only to deliver high-quality entertainment through a wide range of slot games, live casino, fish shooting, and sports betting — but also to ensure that every interaction with our platform takes place in a safe and responsible environment. Player safety is a priority that cannot be compromised.

We take it very seriously to ensure that our platform is not accessed by individuals under the age of 18. The nobu99 registration process requires age verification, and we will terminate any account found to belong to an underage individual without exception.

Responsible Gaming: What Does It Mean?

Responsible gaming refers to a healthy and balanced approach to online gambling activities. It means you play with full awareness of the associated risks, set clear limits for yourself, and always ensure that gaming does not negatively impact your life.

Traits of a Responsible Player:

  • Treating gaming as a source of entertainment, not a way to make money.
  • Setting and sticking to a budget limit before you start playing.
  • Not playing to escape emotional problems or life stress.
  • Can stop playing at any time without feeling pressured or anxious.
  • Ensuring that the time and money set aside for gaming do not interfere with daily life.
  • Being open with family and friends about their gaming habits.
Helpful Tips: Before starting each gaming session, ask yourself — am I playing for fun? Can I afford to lose this amount? If the answer is uncertain, consider taking a break first.

Minor Protection

Nobu99 takes the responsibility of protecting children and minors extremely seriously. Our platform is for adult players aged 18 and above only. We implement strict age verification procedures during the KYC registration process.

To parents and guardians: If you share a device with children, we recommend using parental control software and ensuring your nobu99 login credentials are always protected and not shared.

If you suspect that someone under the age of 18 has registered and is using the nobu99 platform, please contact our support team immediately so we can take appropriate action without delay.

How to Use nobu99 Self-Control Tools

All nobu99 self-control tools are accessible directly from your account settings after logging in. The activation process is straightforward and takes effect immediately. Below are the general steps to activate self-control measures:

  • Log in to your nobu99 account and go to the Account Settings.
  • Select the tab Responsible Gaming or Self-Control.
  • Select the type of limit or control you wish to activate.
  • Enter the desired value or duration and confirm your selection.
  • Limits will take effect immediately or within a set timeframe depending on the type of control.
All requests to reduce limits (e.g., lowering a deposit limit) take effect immediately. Requests to increase limits require a minimum 24-hour waiting period for your added protection.

Need Immediate Help?

The nobu99 support team is available to assist you 24 hours a day, 7 days a week. Contact us via Live Chat available directly on the platform.

Live Chat — 24/7

Useful Links

Healthy Gaming Tips

  • Set limits before starting a session
  • Take a break of at least 10 minutes every hour
  • Avoid playing when you are stressed or feeling down
  • Avoid playing late at night when judgment is impaired
  • Track how much you spend each week
  • Share your gaming experience with someone you trust

Self-Assessment: Are You Playing Responsibly?

Answer these brief questions honestly to assess your own gaming patterns. There are no right or wrong answers — this is solely for your benefit.

1

Have you ever felt the need to wager more money to get the same level of excitement as before?

2

Have you ever lied to family members or friends about how much time or money you spend gambling?

3

Do you use gambling as a way to escape from problems, stress, or feelings of discomfort?

4

Have you ever tried to stop or cut back on gambling but were unable to do so despite your resolve?

5

Has your gambling activity ever caused serious financial problems, such as failing to pay bills or borrowing money?

6

Has someone close to you ever expressed concern about your gaming or betting habits?

Note: If you answered "Yes" to two or more of the questions above, we strongly encourage you to contact the nobu99 support team or activate the self-control tools available in your account.

FAQ — Responsible Gaming

Answers to the most frequently asked questions by nobu99 players about responsible gaming.

You can activate deposit limits by logging in to your nobu99 account, going to the Account Settings section, then selecting the Responsible Gaming or Self-Control menu. From there, choose Deposit Limit and set the amount you prefer for a daily, weekly, or monthly period. The limit takes effect immediately upon confirmation.

A Cool-Off Period is a short temporary suspension — typically between 24 hours and 7 days — during which you cannot access your nobu99 account. It is suitable for players who simply need a brief break. Self-Exclusion, on the other hand, is a longer and more serious suspension — from 1 month up to permanently — and cannot be reversed before the period ends. It is recommended for players who feel they have deeper self-control issues.

Yes, you may request to increase your deposit limit. However, for your protection, any request to raise the deposit limit will only take effect after a minimum 24-hour waiting period. This gives you sufficient time to reconsider the decision. Conversely, requests to lower the limit take effect immediately.

Absolutely not. nobu99 is a platform strictly restricted to individuals aged 18 and above. We carry out a rigorous age verification process during registration and KYC checks. Any account found to belong to a minor will be terminated immediately and all funds returned following a proper investigation.

You can reach the nobu99 support team via 24/7 Live Chat for immediate guidance and assistance. Our team is trained to help you activate self-control tools or discuss self-exclusion options. We also encourage you to speak with someone you trust and seek professional support if needed.

Yes, all information related to your self-control measures and self-exclusion is kept strictly confidential. nobu99 uses high-level data encryption to protect all your personal information and account activity. This information will not be shared with third parties without your consent, except where required by applicable law.

Ready to Play Smarter?

Register a nobu99 account today and enjoy a fun, safe, and responsible online gaming experience alongside hundreds of thousands of trusted Malaysian players.

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