Official Platform Document

Terms and Conditions nobu99

This document outlines all rules, rights, and responsibilities applicable to every user of the nobu99 platform. Please read it carefully before commencing any gaming activity.

Updated: January 2026 Applicable to: All nobu99 users Language: English
Latest Version 2026

Key Summary of nobu99 Terms

Six key things you need to know before using the nobu99 platform — summarised for your convenience.

Minimum Age Requirement: 18 and Above

The nobu99 platform is open only to individuals aged 18 and above. Registration by minors is strictly prohibited and any such account will be terminated immediately upon detection.

One Account Per User

Each user is permitted to hold only one active account at nobu99. Owning multiple accounts under the same individual is a breach of terms and may result in all associated accounts being suspended or closed.

Real Money & Player Responsibility

All deposits and bets involve real money. Players are solely responsible for their own financial decisions. nobu99 encourages responsible bankroll management practices.

Bonus Wagering Requirements

All bonuses and promotions at nobu99 are subject to specified wagering requirements. Players must fulfil these requirements before any bonus funds can be converted to cash and withdrawn.

Fraud & Hacking Prohibition

Any attempt to exploit the system, use unauthorised automated software, or commit fraud in any form will result in account termination and legal action.

Right to Amend Terms

Nobu99 reserves the right to update or amend the Terms and Conditions at any time. Users will be notified via the platform, and continued use constitutes acceptance of the updated terms.

1Acceptance of Terms and Conditions

By registering, accessing, or using any part of the nobu99 platform — including the website, mobile app, and all related services — you hereby confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions.

These Terms and Conditions form a legally binding agreement between you as the user and nobu99 as the platform operator. If you do not agree with any part of these Terms and Conditions, you are not permitted to use the nobu99 platform.

These Terms and Conditions should be read together with the nobu99 Privacy Policy and Responsible Gaming Policy available on our platform, and all such documents collectively form the entire agreement between you and nobu 99.

Important: Continued use of the nobu99 platform following any amendment to these Terms and Conditions constitutes full acceptance of those changes.

2Eligibility & Account Registration

To register and use the nobu99 platform, you must meet the following eligibility requirements without exception:

  • Be at least 18 years old on the date of registration.
  • Not a citizen or resident of any country where online gaming activities are absolutely prohibited under local law.
  • Having full legal capacity to enter into a binding agreement.
  • Has never had an account closed at nobu99 due to a previous terms violation.
  • Registering using accurate, truthful, and up-to-date personal information.

During the registration process, you are required to provide your full name, date of birth, a valid email address, and an active phone number. nobu99 reserves the right to request identity verification (KYC) at any time, including copies of valid identification documents, to ensure compliance with these eligibility requirements.

The KYC (Know Your Customer) process is an industry standard required by all responsibly operated online gaming platforms. Submitting KYC documents helps nobu99 protect your account from unauthorised use.

3User Account Management

Each user is permitted to hold only one active account on the nobu99 platform at any given time. Owning or attempting to create multiple accounts — whether using the same identity or different identities — constitutes a serious violation of these Terms and Conditions.

You are solely responsible for:

  • Keeping your password and account login credentials confidential.
  • Ensuring no other party uses your account without your permission.
  • Notify nobu99 immediately if you suspect your account has been compromised or accessed without your authorisation.
  • Updating your account information whenever your personal details change.

Nobu99 will not be held responsible for any loss or damage arising from your failure to keep your account credentials secure. All transactions and gaming activity carried out through your account will be deemed to have been performed by you, unless you have reported an account breach before the transaction in question took place.

4Fund Deposits and Withdrawals

Nobu99 supports a wide range of Malaysian local payment methods, including instant bank transfer, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are credited to your gaming account shortly after the transaction is successfully processed.

Regarding deposits:

  • The minimum deposit amount is as specified in the Finance section of the platform at any given time.
  • Nobu99 does not charge any processing fees on deposits; however, your payment provider may apply their own charges.
  • Deposits may only be made to accounts that have completed basic verification. Deposits to third-party accounts are strictly prohibited.

Regarding withdrawals:

  • All withdrawal requests will be processed by the nobu99 finance team within the stipulated timeframe.
  • Nobu99 reserves the right to request additional identity verification before processing withdrawals, especially for amounts exceeding certain limits.
  • Withdrawals will only be processed to the same payment method used for the deposit, for security purposes and anti-money laundering compliance.
  • Any withdrawal involving a bonus balance that has not yet met the wagering requirement will be withheld until that requirement is fully satisfied.
nobu99 fully complies with anti-money laundering (AML) regulations. Suspicious transactions will be investigated and reported to the relevant authorities in accordance with applicable laws.

5Bonuses, Promotions & Wagering Conditions

Nobu99 offers a wide range of bonuses and promotions to registered members, including welcome bonuses, reload bonuses, cashback, and special event promotions. All bonuses are subject to the following terms and conditions:

  • Each bonus carries a wagering requirement that must be met before bonus funds can be converted to withdrawable cash.
  • The wagering requirements, time limits, minimum and maximum bet limits, and eligible games for each bonus will be clearly stated in the respective promotion's terms.
  • Bonuses are non-transferable between accounts and are only valid for the eligible account to which they were issued.
  • Nobu99 reserves the right to forfeit any bonus awarded to accounts found to have abused the bonus system.
  • If an account is closed or suspended due to a breach of terms, all unused bonuses or bonuses that have not met the wagering requirements will be automatically forfeited.
For more information on current promotions and detailed wagering requirements, please visit the Promotions section of the nobu99 platform or contact our customer support team, available 24/7.

6Game Rules & Fairness

All games available in the nobu99 lobby use Random Number Generator (RNG) technology that has been certified by independent international audit bodies, ensuring every game outcome is truly random and cannot be manipulated by any party.

Players acknowledge and agree that:

  • The results of all games are final and not subject to review unless there is substantial evidence of a significant technical failure.
  • Any technical failure occurring during a game session that affects the game outcome will be resolved in accordance with nobu99's applicable technical policy.
  • Nobu99 reserves the right to void any bets or rounds that occurred during a confirmed system outage or technical failure.
  • Sports betting is subject to additional rules stated in the Wagering section of the nobu99 platform.

The RTP (Return to Player) value for each slot game is available for review within the respective game information. nobu99 is committed to maintaining high standards of game fairness to ensure a fair playing experience for all players.

7Prohibited Conduct

Users of the nobu99 platform are strictly prohibited from engaging in the following activities:

  • Using automated software, bots, scripts, or any unauthorised technological tools to automate gameplay or infiltrate the nobu99 system.
  • Colluding with other players to manipulate game outcomes, including but not limited to collusion in poker or multi-player card games.
  • Launching any form of cyberattack, intrusion attempt, or platform vulnerability testing without explicit written authorisation from nobu99.
  • Using the nobu99 platform for money laundering or any other unlawful financial activity.
  • Registering an account using false personal information, another person's details, or forged identification documents.
  • Abusing the bonus system in ways that contradict the intent of the promotion, including opening multiple accounts solely to claim bonuses repeatedly.
  • Distributing offensive, threatening, or unlawful content through any communication channel on the nobu99 platform.

Any breach of the above prohibitions may result in immediate account suspension or termination, forfeiture of account balance, and appropriate legal action at nobu99's sole discretion.

8Data Protection & Privacy

Nobu99 takes the protection of users' personal data extremely seriously. All personal information collected during registration and platform use is protected by 256-bit SSL encryption and stored in a secure server environment with strict access controls.

Your personal information is collected and used solely for the following purposes:

  • Identity verification and account management.
  • Processing of deposits, withdrawals, and other financial transactions.
  • Providing effective customer support.
  • Compliance with legal requirements and industry regulations.
  • Improving the user experience based on anonymised data analysis.

Nobu99 will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. For more details, please refer to nobu99 Privacy Policy.

9Account Suspension & Termination

Nobu99 reserves the right to suspend or terminate any user's account at any time for the following reasons:

  • Violation of any provision within these Terms and Conditions.
  • Suspicion or confirmation of fraud, money laundering, or other illegal activities.
  • Failure to submit the requested KYC documents within the specified timeframe.
  • The user is found to be a minor.
  • Requests from legal authorities or relevant regulatory bodies.

If an account is terminated for reasons other than a terms violation, any legitimate funds remaining in your account will be returned to you after all required reviews are completed. In cases of serious terms violations, nobu99 reserves the right to withhold the account balance pending the outcome of an investigation.

Users may also request to close their own account at any time by contacting the nobu99 customer support team. Self-requested account closures will be processed once all outstanding withdrawal conditions have been fulfilled.

10nobu99 Limitation of Liability

To the extent permitted by applicable law, nobu99 shall not be liable for:

  • Any financial losses incurred by players as a result of betting or gaming activity on the platform.
  • Service disruptions resulting from scheduled or unscheduled platform maintenance, third-party cyberattacks, or infrastructure failures beyond nobu99's control.
  • Indirect, incidental, special, or consequential losses or damages arising from the use of or inability to use the nobu99 platform.
  • Actions, omissions, or content of third parties including game software providers partnered with nobu99.

Nobu99 strives to keep the platform running without interruption at all times, but does not provide an absolute guarantee that it will always be free from errors, outages, or data loss. In unavoidable cases, nobu99 will make every effort to restore service and minimise the impact on users.

11Changes to Terms and Conditions

Nobu99 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time in accordance with operational needs, industry regulatory changes, or new legal requirements.

Each time these Terms and Conditions are updated:

  • The "Updated" date at the top of this document will be changed to reflect the date of the latest amendment.
  • Notifications regarding significant changes will be displayed on the nobu99 platform or sent via email to registered users.
  • Continued use of the nobu99 platform after such changes take effect will be considered full acceptance of the updated version of the Terms and Conditions.

We encourage all users to review this Terms and Conditions page periodically to ensure you are always informed of the latest rules applicable to your use of the nobu99 platform.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the nobu99 platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

You may reach us via:

  • Live Chat: Available directly on the nobu99 platform — the fastest way to get immediate assistance.
  • Support Email: [email protected] — for enquiries requiring documentation or more detailed information.

Our team is fluent in both Malay and English, and is committed to providing prompt responses and satisfactory resolutions to every enquiry received.

For enquiries related to responsible gaming or to request personal gaming limits, please visit the Responsible Gaming us for more information and assistance.

Nobu99's Commitment to Users

Behind every rule and term we set, there is a sincere commitment from nobu99 to every player in Malaysia.

Clear & Transparent Terms

Nobu99 is committed to ensuring all terms and conditions are written in plain language that every Malaysian player can easily understand, free from confusing legal jargon.

Player Fund Protection

Player funds are held in accounts separate from nobu99's operational accounts, ensuring your money is always secure and available for withdrawal at any time.

Fairness in Every Outcome

Every player complaint and dispute will be reviewed fairly and transparently by nobu99's dispute resolution team, which operates independently from the gaming operations division.

Fast Response 24/7

The nobu99 customer support team operates around the clock to ensure every enquiry related to terms, payments, or accounts receives a timely response.

Enterprise-Grade Data Security

Your personal data and financial information are protected by 256-bit SSL encryption and a multi-layered security system that meets international industry standards.

Responsible Gaming

Nobu99 provides comprehensive self-management tools and support resources to ensure all players can enjoy the platform safely and responsibly.

Ready to Begin Your Journey?

Create your nobu99 account today and enjoy a safe, fair, and exciting online gaming experience with the Malaysian player community.

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